Payment Methods & Sales Tax
Once your order has been received and confirmed you can pay by paypal, bacs or cash at our shop in Hayes Middx or Watford Herts. Large orders will require a deposit
Contact us if you require delivery. Free local delivery is available for large orders.
Returns & Exchanges
We want you to feel completely confident when you shop with us. If, for any reason, you are unhappy with an item you have purchased, we will be happy to exchange it for an alternative product or refund you the full purchase price. Goods can be returned within 14 days of receipt. We will replace or refund most items provided that they are returned complete and unused within 14 days of receipt. Please return items in their original packaging wherever possible and ensure any hygiene seals are untouched.Returns MUST be: * Securely sealed * Complete * Unused * In original packaging * Returned within 14 days
Distance Selling RegulationsFor most items, you have the legal right to cancel your order within 7 working days of receipt. However this right does not apply to goods which have been opened. Your statutory rights are not affected.
Balloon Safety Health & Safety:
We are committed to increasing public awareness of the potential hazards associated with balloons and balloon-related products in order to reduce incidents, accidents and death. Please take a moment to read through the following to ensure you are aware of the potential hazards and advice on how to avoid them.Helium: Helium is a natural, non-flammable, non-toxic gas. There is no ecological damage resulting from the use of helium. It can be used safely either inside or outside. However, helium is contained in heavy, pressurised cylinders.NEVER DELIBERATELY INHALE HELIUM. IT IS AN ASPHIXIATE AND CAN CAUSE SUFFOCATION AND EVEN DEATHLatex Balloons: Fully inflated balloons do not present a hazard to young children, however, burst balloons can be exceedingly dangerous. Once a balloon has burst, immediately throw away the pieces. Children can be tempted to chew pieces of latex or even stretch them over their mouths to blow bubbles. There is a danger of the latex being drawn into the mouth and subsequently blocking airways.CHOKING HAZARD: Children under 8 years can choke or suffocate on un-inflated or broken balloons. Adult supervision required. Keep un-inflated balloons from children. Discard broken balloons at once.Latex Allergy: Like other natural things people are allergic to such as bee stings and peanuts, latex can also cause allergic reactions ranging from minor skin irritation to anaphylaxis in a small percentage of the population. However, latex allergy doesn’t have to mean missing out on the joy of balloons, there are now a number of non-latex balloon alternatives on the market such as foil balloons and plastic bubble balloons.Balloon Valves: Balloon valves are inserted into the neck of latex balloons to create a seal without tying a knot. They are a great time and labour-saving device, however, being small and made of plastic, they can also present a choking hazard. Please discard immediately and responsibly when balloons have burst and do not allow children to play with an un-inflated balloon fitted with a valve.Balloon Sticks: Many balloon sticks come in two pieces; a cup which the balloon attaches to and a stick which attaches to the cup. The cup is fairly small and may present a choking hazard should it become loose. If balloons are to be given to children on sticks, we recommend buying one-piece moulded balloon sticks.Stuffed Balloons: Take balloon out of seal and allow air to escape slowly. Once all air is out cut balloon to release contents. If you deflate too quickly there is a danger of flying contents.